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BQSTUDIO: error when opening-2

Guru 29720 points
Part Number: BQSTUDIO

Hi Team,

My customer is facing the same issue as the following E2E thread.
https://e2e.ti.com/support/power-management-group/power-management/f/power-management-forum/969703/bqstudio-error-when-opening?tisearch=e2e-sitesearch&keymatch=bqstudio%2520error

He uninstalled and reinstalled however the same issue occurs.
He also downloaded the test version however the same issue occurs.
Do you have any idea?

Best Regards,
Yaita