UCC12040: I requested a sample, but it can't proceed

Seunghwan Oh

Prodigy 10 points

Part Number: UCC12040

Hello, I'm sh oh

I'm ordering a sample, but the following problem has occurred and I can't proceed.

We cannot process your order at this time due to corporate policy restriction CP6

What am I doing wrong?
I would appreciate it if you could tell me how to solve it.

over 4 years ago

0 Steven Mappus1 over 4 years ago

TI__Mastermind 33115 points

Hi SH,

What region are you located city/country?

Steve

0 Seunghwan Oh over 4 years ago in reply to Steven Mappus1

Prodigy 10 points

thx for your reply.

i'm living in south korea.

0 Steven Mappus1 over 4 years ago in reply to Seunghwan Oh

TI__Mastermind 33115 points

SH,

Are you entering your request from the TI Store here? are you able to login and see the screen below? I am able to add free samples into my cart and everything seems as it should for checkout. Can you send me a screen capture of what you are seeing from your side? Also, what company are you with in Korea? I can reach out to out support team in Korea and ask them to support you locally.

Regards,

Steve M

Power management

Power management forum

UCC12040: I requested a sample, but it can't proceed