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BQ24773: Don't charge

Part Number: BQ24773

Hi,

There is a charging issue by using BQ24773.

Our product uses 36Ah battery. (18P2S - 8.4V Li battery)

Use 12V/5A adapter to charge. We plan this charger can reach to 5A current for battery.

But it can't charge completely.  Attached is our circuit design.

Below is the register configuration.

*  When battery is not installed, it can read the register shows it is invalid charging. But the charge voltage is correct.

   The power rail of the battery connector is 8.4V.  And system voltage is also 8.4V. 

ChargeVol_L=00
ChargeVol_H=21
Current5A
ChargeCurrent_L=80
ChargeCurrent_H=13
MAX_CHARGE_VOLTAGE_L=00
MAX_CHARGE_VOLTAGE_H=20
CHARGE_CURRENT_L=18
CHARGE_CURRENT_H=50

* When battery is installed, it will not charge. The voltage reduces to 7.6V. (It is equal to battery voltage) And the system voltage is also 7.6V.

  It looks the adapter stops charging & supply and uses the battery discharge instead to the system.

  It is abnormal. 

ChargeVol_L=00
ChargeVol_H=21
Current5A
ChargeCurrent_L=80
ChargeCurrent_H=13
MAX_CHARGE_VOLTAGE_L=00
MAX_CHARGE_VOLTAGE_H=21
CHARGE_CURRENT_L=00
CHARGE_CURRENT_H=00

Please help clarify this issue.

Thanks!

Circuit Design.pdf