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BQ34110: GPC Tool: Computation was not successful

Genius 9880 points
Part Number: BQ34110

Hi,

Customer encountered problem when using the GCP tool using this IC, details below

"I have successfully used your online GPC tool before. I am currently trying to get a battery profile of a single-cell lead-acid battery and I am getting an Error response from your tool:


Error: Computation was not successful, but the specific reason was not identified.
       Please check that all files are prepared according to the documentation.
       The support personnel have been informed

Please find my .zip folder attached. Could you please take a look and come back to me with further information on what I am doing wrong?

5633.GPC.zip

"

Regards,
Maynard

  • Hello Maynard,

    A couple things I noticed:

    I would add in the values before discharge starts showing the relaxed cell voltage.

    Try decreasing the time between measurements to around 1-10seconds.

    Also the measurements should be in mV accuracy, it looked like some of the logs were every 10mV.

    Sincerely,

    Wyatt Keller