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UCD3138: UCD3138 Problem

Part Number: UCD3138

HI team:

   the  Customer problem is below,  can you help me?

1, the same computer, programming procedures, long programming time

For example, the following primary programming UCD3138, the original 10.224 seconds, the new 17.91 seconds. If it is secondary programming UCD3138-064/128, the gap is even larger. (Impact on efficiency),


Recently, the newly bought adapter is very easy to crash, programming more than ten or twenty devices began to crash once, restart the software and normal programming.

Often in the following item on the software automatically quit or error, error report see the attachment.

3.Compared with the adapters purchased on the website for a long time, there are two different versions. Please check the differences marked on the PCB board. Will this affect the use of the product?

4.The failure rate of adapters is high, 3 adapters were damaged during programming today, and there were some damaged before, please inform us of the solution

5.The product has been upgraded, but the problem is still not solved