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bqEASY 0.9.71 crashed, Communication Error

Other Parts Discussed in Thread: BQ27510-G1, BQ27510-G2

Hello, i have tried several times to finish  the cycling process correctly and every time i get the following error

Dataflash.GasGauging.State.UpdateStatus does NOT =  2. Impedance track learning cycle was not completed correctly. Verify procedure and repeat.

, yesterday i started a new cycling process, and left the battery discharging using the automated discharge, today i found the a communication error and the bqeasy crashed.

I'm using the  bq27510-G2 and i didn´t have the same problems with the  bq27510-G1.   Is there a  tutorial that can help me out  to finish this task?.