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BQ76952: BQ76952 - Cell Balancing Issue , One Cell is not balancing

Part Number: BQ76952

Hello ,

We have connected a 14 cell (14S6P) NMC battery to BQ76952 voltage channels, in that we have connected 14 Cell to 16 Channel, and

I am facing an issue in Cell Balancing, in that cell 13 is not balancing but other cells are balancing,  Cell balancing is controlled by the host (MCU via I2C), in that, If I try to balance the 13th cell I am writing 0x1000 through 0x0083 while reading the cell balancing status (0x0084) it showing 0 (but it should show 0x1000), I have tested with two board in that two board I am facing the same issue.

Thank and Regards

Pavithraa