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BQ34Z100-G1: GAUGE stop responding after charger is plugged in.

Part Number: BQ34Z100-G1
Other Parts Discussed in Thread: BQSTUDIO

Hi ,

battery gauge is working ok for voltage ,mAh , SOC etc values after configurations but when i want to run a learning cycle i have to  insert charger but gauge stops responding after that.

battery Voltage : 29.6 V nominal 7.8 Ah (8S3P Li-ion),

charger spec: CC-CV, max voltage/current  33.6V 3 Amps,

and does charges battery ok with  >90% efficiency.  

this is the circuit:

also RUP_DIS should be low before calibration is enabled, am i right about it.

can you also share the proper gauge calibration process by BQstudio,in case there is something wrong with my calibation understanding.