Hi,
Hope you are doing well
We are using bq76952PFBR in our BMS and using REG1 to power MCU and a few other ICs (total load current ~8mA). The problem we are facing is that we are getting approx. 3.7 volt at REG1 with the preregulator enabled. The BREG voltage is 5.8 volt and REGIN voltage is 5.6 approximately. We also tried to change the REG1 voltage to lower value but it was still at 3.7 volt. We also verified the load at REG1 with external supply and no cells connected and we found it around 8mA.
Also when we have the preregulator disabled, but cells connected and powering the Reg 1 using an external 3.3V, after removing the external 3.3V we still continue to have the same voltage at Reg1 (which should ideally go to 0).