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BQ76952EVM: Board Detection

Part Number: BQ76952EVM
Other Parts Discussed in Thread: BQSTUDIO, BQ76952

Hello 

     I am using BQ76952EVM with its GUI(Battery design Studio).Unfortunately the board is not been detected by the GUI. After analyzing i observed that the voltage across the transistor Q1 at emitter is 0.1V. Could you please let me know the reason?

Following are the voltage level at Q1 transistor.

Input Voltage 12V

Voltage at Base= 0.4V (Vreg)

Voltage at Collector 11.6V

Voltage at Emitter 0.1V (REGIN)

Regards 

Nisha.