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BQ40Z50-R1: Chem ID issue

Part Number: BQ40Z50-R1


Hi team,

Here's an issue from the customer may need your help:

1) BQ40Z50-R1 with a tri-ocean 3500 cell, can't find the corresponding chemical ID in the list, how to get the latest version and how to import?

2) The program on the official website does not download properly, and it stops when it is half way down, as the following figure shows:

 

Could you help check this case? Thanks.

Best Regards,

Cherry