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BQ76930: REGOUT work issue

Part Number: BQ76930


hello

BQ76930 was selected as the ic for use in the battery management system.

From the datasheet, I understood that if I apply 6~25V to RESSRC, I get 0~3.6V at REGOUT.
The circuit is configured according to the EVM board.

After PCB manufacturing, 9V was applied to REGSRC, but 0V is coming out from REGOUT.

Please advise on what I am missing.
I am planning to use the voltage coming out of REGOUT as the I2C pull-up voltage.

sincerely.