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BQ40Z80: BQ40Z80 SMBUS not working

Part Number: BQ40Z80

We are using BQ40Z80 and the microcontroller STM32L433RCT6TR. We had inetgrated the STM32 EVK with BQ EVK via SMBUS communication. We are getting acknowledgement and data. But in our custom board we are not getting acknowledgement while sending the address. The given below is the screenshot of the schematics. The SMBUS is pull down to 4.7k and given to the pins PA10 & PA9 same as in the EVK. BMS_VCC is powered from battery. Instead of battery we had provided power supply with resistor divider as mentioned in the BMS EVK user manual. Could you please help on this