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BQ76952: BQ7695204PFBR- Monitoring Issues

Part Number: BQ76952


Customer feedback BQ76952  Monitoring 16 sets of batteries, 6 battery packs, then found the following problems:

1.The battery voltage was originally 3.2V, but suddenly the read data changed to about 1V, and it returned to normal after a few seconds,about 100ms MCU will read the data of BQ76952

2. The battery voltage was originally 3.2V, but suddenly the read data changed to about 3.6V, and it returned to normal after a few seconds,about 100ms MCU will read the data of BQ76952

3.The customer has carried out AB test, and the problems mentioned above will still recur, and the repetition time of the failure phenomenon is not certain, sometimes more than 10 hours, sometimes more than 24Hour

4.Every time the battery pack has a problem, it is irregular

Can you pls help to check those problems?

2620.BCU GD32从控.pdf