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Hello TI TEAM
After the software (Fusion Digital Power Designer 7.7.8) is installed, EVB is configured according to the instruction manual. After many attempts, the USB2any green light is always on, but the upper computer display cannot be connected; Once the power is on, the two LED lights will flash red and go off;
Please ask your engineer for help. thank you
click I2C GUI
China TI Engerneer said it was a USB drive problem, and the corresponding driver software needs to be installed,so please provide USB driver, thanks a lot
Hello,
I am looking into this issue. I will respond with an update by Monday (9/16/22) 2:30 PM PT.
Regards,
Oscar Ambriz
Hello,
Is the adapter being used USB2Any or the TI "USB2GPIO" adapter? it is my understanding that the Fusion GUI currently only supports the TI USB-to-GPIO adapter.
Regards,
Oscar Ambriz
Hello,
If available, could you please try to use USB2GPIO and let me know if the result changes.
Regards,
Oscar Ambriz
Hello,
I have brought this query to the attention of the team. I will provide an update by Monday 10/17/22 2:00PM PT. We appreciate your patience.
Regards,
Oscar Ambriz
Hello,
I spoke to the team and have a follow up question. Did the recent error occur after the "I2C GUI" button was pressed? If not could you please attempt to press the "I2C GUI" button as your first step.
Additionally, the "No USB Adapter Found" error message will appear if USB2GPIO2 (USB2GPIO2 should have the label of 2022 on the enclose) is not used. It is not mandatory to use USB2GPIO2, the GUI should work with earlier USB2GPIO.
Regards,
Oscar Ambriz
Hello, It is an error that occurs when I2C GUI has not been pressed,USB2 GPIO version 2022 is used.
Hello,
Is this error occurring at start up of the GUI? I apologize for the back and forward. This information will help me better explain the issue to the team.
Regards,
Oscar Ambriz
Yes, this error occurring at start up of the GUI,Are there any corresponding solutions?
Hello,
I have informed the team of the details surrounding the issue. I will provide an update by tomorrow 10/19 2:00PM PT. Thank you for your patience.
Regards,
Oscar Ambriz
Hello,
The team has return with a suggestion. The problem might be due to a missing .dll file for the USB adapter. Could you please download the dll from the below link and place the file in the $installer/bin folder.
Regards,
Oscar Ambriz