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BqEasy Learning Cycle Issue BQ27541 EVM

Other Parts Discussed in Thread: BQ27541

I am having a problem with the learning cycle within bqeasy. I am using EV2300 and the bq27541 EVM. I am characterizing a Samsung battery with part number ICR18650-26C SDI. I thought I had finished  number 3 on the Cycle tab (Charge to full, Wait 2 hours) but, I get a pop-up error as follows:

Here is what I have on the data RAM page and yes I see that the FC flag is not set. The charger I am using indicates that the charging is complete. What have I done wrong and what do I need to change? Please, more details the better as I am new at this technology.