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Using BQStudio with a EV2400 and BQ78350. Trying to unseal the pack and edit params for new LI-Ion cells
The unseal and full unseal keys do not work, The 78350 has the default 0414 3672 and FFFF FFFF keys, but the command buttons keep asking for the unseal keys
I know the keys work as I a use another BQTools program which will unseal fine
Any ideas?
Could it be the initial selection window if I dont attached the 78350 it prompts me to enter the gauge option, and for the 78350 there are 4
When I connect the 78350 on powerup the app goes straight into the main dash screen and displays all data and registers
Hi its from the battery pack, like i said i have another tool which will unseal with the same code?
The battery manufacturer would have changed the keys. You will need to get the keys from the battery manufacturer and input to bqStudio to unseal. We recommend that you start bqStudio with the gauge connected so that it autodetects.
The other software is sending the keys alreay emailed to you and works, why does BQSTUDIO not ? It does autodetect when I powerup Bqstudio but there seems an issue with the keys? Please close the case as un-resolved