LM1086: Is there any spec change for LM1086CSX-ADJ/NOPB?

Hi Bridget,

The package drawing in the datasheet is the latest version. For your reference, here is the latest version from our package drawing repository. 

KTT0003B.pdf

What are the dimensions of the device you received?

Where did you buy these devices from?

Regards,

Nick

Devices that we received are with length only 14.1 mm.

We ordered these devices from TI website with order No. T02729657. 

Hi Bridget,

I'll have to reach out to someone that can help here. Please allow me 2-3 business days to get back to you.

Regards,

Nick

Hi Bridget,

Can you please provide the method of measurement and the shipping label for the order?

Thanks,

Nick

Hello Nick,

Method of measurement:

Shipping label:

Thanks,

Bridget

Hi Bridget,

Thank you.

Another question: is this the first time you've purchased these devices? 

Thanks,

Nick

Hello Nick,

Yes. 

And last Friday you mentioned that you need 2-3 days to figure this out. Could you please provide the answer to us by today?

Many thanks.

Hi Bridget,

Thanks. 

2-3 business days is an estimate; I have to wait for our packaging team to get back to me with an update. With that said, I'll try pushing for a resolution today.

Regards,

Nick

Bridget,

Just wanted to update you, even though it's not much of an update. I pinged the packaging team this morning but have not heard back. They are also waiting for another team to get back to them so we have this chain of communication that is holding up results. I'll let you know when I have information to share. 

Regards,

Nick

Hello Nick,

May we know if you have any confirmation/update to share here?

Many thanks

Hi Bridget,

Very sorry, but they didn't get back to me. I pinged them again. 

Regards,

Nick

Hello Nick,

Thanks for rechecking. May we know if you have an update now?

Many thanks.

Hi Bridget,

I'm still in contact with them but I do not have information to share at this moment. I know they are doing an investigation for it.

Regards,

Nick

Hello Nick,

Thank you so much for keep following up. We actually in a real emergency here and our R&D department questioned us thousands of times per day.

Please kindly share with us once you have any info.

Many thanks.

Hi Bridget, 

I pinged them this morning, hoping to get a response by the end of today, but I have not heard back. I'll try to convey the urgency to them to get this resolved quickly. 

Regards,

Nick

Hello Nick,

Thank you so much for your help and effort! This just made my day.

Have a great day!

Many thanks.

Bridget,

You are very welcome! I will close this post if you do not need further assistance. 

Regards,

Nick