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UCD9248: How to make the UCD9248 chip proper functioning?

Part Number: UCD9248

Dear Sir,

We met a question about the UCD9248 chip. We have designed the UCD9248 chip on board, we found the chip can't output PWM and SRE signals. Is there default FW inside the UCD9248 chip or not? If not, could you provide the related FW to me? And, how can i download the FW to UCD9248 chip(FUSION_DIGITAL_POWER_DESIGNER + USB Interface Adapter)? Or, can i using tools configurate the chip directly?

Thanks!