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Hi Eric,
From your Excel file, it looks like after giving the 0x3A direct command, you are receiving a current reading of 0x00 43 00. This is in little endian format and corresponds to 0x43 00.
This is 17,152 in decimal format, or 17.152 A of current.
To help determine exactly what your problem is, I will need some more information.
For more information on BQStudio and I2C communication with the BQ76952, please see the Software Development Guide linked here: BQ769x2 Software Development Guide (Rev. B) (ti.com).
Best,
Andria