TPS6593EVM: Cannot find driver for USBSER

Hello, 

Thank you for reaching out. Please note we have limited product support available from 22-December thru 6-January. Your request has been assigned but will be delayed during this time. Please expect a response by January 9th. Thank you for your patience!

Regards,

Garrett 

Hello,

Can you confirm that the drivers are located here?

C:\Users\YOURNAME\guicomposer\runtime\gcruntime.v11\runtime\TICloudAgentHostApp\drivers\aux_com_port_driver\acctrl.inf

Thanks,
Chris

yes, it is on my local computer and the file content has two USB address:

[SourceDisksFiles]
%12%\usbser.sys=1

[Manufacturer]
%MFGNAME%=VirComDevice,NT,NTamd64

[DestinationDirs]
DefaultDestDir = 12

[VirComDevice.NT]
;
; These entries are for the dual serial port composite example usb_dev_cserial.
;
%DESCRIPTION_0%=DriverInstall,USB\Vid_0400&Pid_2014&MI_00
%DESCRIPTION_1%=DriverInstall,USB\Vid_0400&Pid_2014&MI_02

[VirComDevice.NTamd64]
;
; These entries are for the dual serial port composite example usb_dev_cserial.
;
%DESCRIPTION_0%=DriverInstall,USB\Vid_0400&Pid_2014&MI_00
%DESCRIPTION_1%=DriverInstall,USB\Vid_0400&Pid_2014&MI_02

[DriverInstall.NT]

...

Unfortunatelly my eval board is visible as USB\Vid_0400&Pid_2014&MI_04 in my device manager and the .inf file was not accepted as a good driver also when i forced to use this....

Hello Mihaly,

Our expert on this is currently out of office. Please expect a response early next week. 

Regards,

Garrett

Hello,

Which version of windows are you running?

Thanks

Chris

Windows 10 Enterprise - 21H2