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LP5012EVM: Development board cannot write register

Part Number: LP5012EVM
Other Parts Discussed in Thread: USB2ANY, , MSP430F5529, LP5012, LP5024EVM, LP5024

The first time the customer uses the evaluation version, the setup is according to the user manual. The gui software of the official website can be connected to the USB2ANY board, but cannot write registers to the development board, such as the red prompt in the lower left corner.
What is the cause of this fault?