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BQ20Z45 and EV2300 usb interface software 4th cell problem

Other Parts Discussed in Thread: BQ20Z45

I am working with a 12.8V 3Ah LiFePO4 4 cell in series pack. When I hook it up to the BQ20Z45 EVM (HPA325 Rev. A) evaluation board, start the easy BQ software and press refresh the software reads the voltages from the first 3 cells but doesn't see the fourth cell. I do have a voltage on the wire lead coming into the terminal block from the Posative end of the 4th cell so it has to be something going on in the eval board its self. Has anyone else had this problem? Please let me know what I should look for to resolve this issue. Thanks!