EV2400: No power to unit

Jake Vielock

Part Number: EV2400

We received a package from Mouser early yesterday and hooked it up to our PC and have no device registration. I tried with multiple PCs and I am getting no LED activation on the unit itself either.

over 2 years ago

0 Shirish over 2 years ago

TI__Guru 57697 points

Hello Jake,

Did the PC recognize that a USB device was connected? If yes, then try using the EV2400 firmware updater.

Otherwise the unit may be dead

0 Jake Vielock over 2 years ago in reply to Shirish

Prodigy 10 points

Was not recognized at all. No device manager update

0 Wyatt Keller over 2 years ago in reply to Jake Vielock

TI__Guru** 105600 points

Hello Jake,

I would contact either the Mouser support or TI customer support about getting a replacement, if it arrived dead there's not much we can do from our side.

Sincerely,

Wyatt Keller

Power management

Power management forum

EV2400: No power to unit