We have done multiple learning cycles, saved off the .gg file, reloaded the default firmware, updated the chemistry, imported the .gg back into the chip, and saved off the resulting golden file.
We then program in that file, calibrate the individual board, attach cells, do a reset and enable IT. The SOC shows zero and even after a charge/discharge/charge cycle SOC is still below 20% even though we are at 100%.
Why is our SOC showing so low. It was working fine during the many learning cycles we did.
Ken.