BQSTUDIO: Update status cannot jumping from 05 to 06

Hey Cherry,

Can you send me a BQStudio log file, the gg file, and the datasheet for the battery you are using. I will need all of these to debug your problem.

Sincerely,
Nick Richards

Hi Nick,

Thank you for the support.

The gauge being used is BQ34Z100-G1 and the board is BQ34Z100EVM.

Adrian said:

Can you send me a BQStudio log file, the gg file,

Please see here:

https://e2echina.ti.com/cfs-file/__key/communityserver-discussions-components-files/24/update-error.zip

Thanks and regards,

Cherry

Hey Cherry,

The log file looks fine. My only concern is that the process was completed at a pretty warm temperature. I noticed that the temperature is around 32 degrees Celsius throughout the test. It is recommended that the temperature is around room temperature when completing the learning cycle, so around 20-25 degrees Celsius. I would recommend try to complete the learning cycle again, but this time discharge at a lower rate, at around 75 mA.

Sincerely,
Nick Richards

Hi Nick,

Adrian said:

I would recommend try to complete the learning cycle again, but this time discharge at a lower rate, at around 75 mA.

They'll have a try with lower rate. When the status is stuck at 05, they tried to charge and the status was jumped to 06. What might be the issue here? This is the flowchart:

Thanks and regards,

Cherry