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Hello,
Do you have any questions related to the device? Is the module powering up okay?
Best regards,
Britton
Hello Adila,
What is causing the shift, is it during the reflow and soldering of the module or shifter during operation? the component should not be shifted, the only think that can cause a shift if the device is exposed to excessive heat about it rating and cause the soldering of the components to be affected.
https://www.ti.com/lit/an/slua271b/slua271b.pdf?ts=1691164310449
For the return and replacement, please follow the guidelines as below
https://www.ti.com/support-quality/additional-information/customer-returns.html
Thanks!
Tahar
Hi Britton,
So far per our R&D feedback, the test are no issue but we cannot prevent there is any issue in future. We would like to request a replacement part urgently.
Hello,
Please refer to the guidelines that my colleague shared for return and replacement requests.
I have copied the link here for your convenience:
https://www.ti.com/support-quality/additional-information/customer-returns.html
Best regards,
Britton