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BQ40Z80: Why I connect the charging and discharging equipment to the battery output port, The bottom left corner of the software page prompts "No acknowledge from device","Packet checksum mismatch"?

Part Number: BQ40Z80

Why does the software Battery Management Studio page prompt "Packet checksum mismatch"" No acknowledge from device" when I connect the device to the battery pack input/output terminal?

When the battery pack input and output terminals are not connected, these issues are not mentioned on the page.

This is a strange thing. Does anyone understand why?Thanks~

BQ40Z80 pageBQ40Z80 page2connect the device