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TPS61165EVM-283: Dimming Mode is Not Working, Can't Communicate via the USB

Part Number: TPS61165EVM-283

I bought an EV board called TPS61165EVM-283  and the dimming mode is not working.

 

Everything is powered up and the LEDs are on full brightness this is the error we're getting on the GUI even though the USB is lit up green and my computer says it's connected.

 

I saw in a forum it says to update the driver from this link but when I click the link it doesn't exist anymore: "updating the driver from this link: www.ti.com/litv/zip/slvc422a"

Can you please direct me to the correct driver I need to install to be able to communicate to the board via USB. 

Need help ASAP please. 

Best, 

Jenna