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BQ24610: Vref value abnormal

Part Number: BQ24610

Hi, team:

   My customer use BQ24610 as reference design, and VIn=19V, 4 cell battery. but when they found Vref have a abnormal wave and charger's ACDRV will restart.

   I hope to know what's situation will cause Vref's value abnormally, could you help give some debug suggestions?

   ...

   The yellow is SW, green is Vref.