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TPS61165-Q1: Is SW pin 38V correct for SW float

Part Number: TPS61165-Q1
Other Parts Discussed in Thread: TPS61165

Hi team,

My customer is using our TPS61165-Q1.

And when they have the LED on the output, they tested the SW pin is 11V which is as expected.

And they find when the LED not connected to the SW pin, the SW pin is 38V.

Could you please help check is it correct?

Thanks,

Brian