USB-PD-CHG-EVM-01: No access to the web GUI

Hi,

Can you try this link?

https://dev.ti.com/gallery/view/USBPD/TPS25750_Application_Customization_Tool/ver/7.0.4/

Regards

No sorry I get the same 403 Forbidden (I have tried it with Chrome and Edge)

Hi,

Are you able to get to the Gallery view?

Regards

No - when I use either link I only get the 403 forbidden

erm not sure about that. my browser can "see" the server but the server has deined access. 

wiki - Error 403: "The server understood the request, but is refusing to authorize it." (RFC 7231)^[1]

Also note that Chrome tries to translate the empty page from Danish to English (does that make any sense??)

Also note I have tried this from several browsers/computers and service providers. I am not behind any IT security layers as I am trying this from my home computer

Hi,

I will redirect this ticket to another team for support.

Regards

Thanks Tommy Lin - any idea when it might get some attention as I am now critical path

Is your IP address right now that you are using E2E with the same IP address that is getting the 403 error?

Hi Ki, Yes it is. I have tried accessing the website from my mobile as well using my router and via the Cellular network with the same 403 Error

I'm assuming even just https://dev.ti.com/ fails for you. Correct?

Yes you are correct I get 403 Forbidden

I filed a ticket to our IT department to resolve this. I will let you know when I get an update.

Hi Ben,

IT resolved the issue for your IP address (xx.xx.197.220). Can you try again?