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BQ77915: Charging issues with cell imbalances

Part Number: BQ77915

Hello, 

We are having difficulty getting this part to work when we have a significant imbalance in cell voltages. Currently we have one part and 4 series batteries. Current issue is when the cells are imbalanced, the discharge fet will stay on but the charge fets gate voltage is around 1-2 volts. I have changed R29 to 10k and R32 to 3.3Mohms. Only way I could get the batteries to keep charging was to connect CTRD and CTRC to GND (not B_COM). If anyone has an ideas as to what is happening it would be greatly appreciated. Currently: Cell 1: 3.2V, Cell 2: 3.4V, Cell 3: 3.7V, and Cell 4: 4.2V.