Hi Team,
During the bq28z610 test, it was found that the battery capacity and the actual voltage were inconsistent, and the difference was very large. Currently, there is a batch with an abnormality ratio of about 5%.
There are two types of exceptions:
1. The battery pack voltage is 8.4V, and the battery capacity is 1%;
2. The battery pack voltage is 7.4V, and the battery capacity is 100%;
Further analysis found that the following register of the fuel gauge was abnormal, and the capacity gain changed from 2 to 0.5.
Could you help advise the reason of this issue happen? Thanks.

Br,
William