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BQ76930: The BQ76930 charge issue

Part Number: BQ76930
Other Parts Discussed in Thread: BQ76942

Hi,

We use the BQ76930 for the battery charge, and now, our end customer feedback us there are some battery are about 0V voltage,

We analyse our design, and we find our MCU is damaged but the BQ76930 is still battery balanced because the MCU can't control the equalization circuit,

So the battery is always balanced discharge for a long time, that the battery discharge to 0V;

Please review below our request:

1. We want to disable AFE through hardware, so that when LDO loses power, BQ76930 can also be turned off.

2. We know how to design control circuits, but we don't know how to turn off BQ76930 in any way.

BTW, we try to power off the REGSRC(input source for output LDO), it only close the LDO of BQ76930 but it can't solve this issue, thanks.