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BQ78350-R1A: bq78350-r1a communication failure

Part Number: BQ78350-R1A
Other Parts Discussed in Thread: BQ78350, BQSTUDIO, EV2400

"Hi,

I encountered a communication failure between the bq78350-r1a, AFE, and MCU, affecting both I2C and SMBus. We conducted tests and found no physical or electrical damage on the PCB. Moreover, after replacing the New IC, the board is functioning fine.

In this case, can I obtain a Black Box Recorder for the IC to conduct RCA?

How does the Black Box Recorder work with regular ICs for educational purposes? What possibilities might impact this failure, specifically the communication failure between the bq78350-r1a, AFE, and MCU? If you've faced a similar issue before, I'd appreciate your input.

Regarding the 'Permanent Fail' feature, when does it activate, and how does it impact communication failure?"