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TPS92662AEVM6-104: TPS92662AEVM6-104 purchased cannot be used

Part Number: TPS92662AEVM6-104
Other Parts Discussed in Thread: TPS92662A-Q1

I have purchased order #79122486 of TPS92662AEVM6-104. After power-on, there is no reaction that requires technical support. I also need the technical manuals and software authorization developed by TPS92662A-Q1 and TMS320F28337. I applied for the information as required, but I kept getting rejected.