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BQ76952: BQ76952 SDA Pin Pulled Low Unexpectedly

Part Number: BQ76952

Tool/software:

Dear Experts, 

Under what other conditions than Transmit or Receive commands from Master (Host MCU) or Slave (AFE) could result in SDA line pulled low ?  

What is really happening is that there is an interrupt generated unexpectedly causing the controller to freeze since the interrupt received does not match with any conditions specified in interrupt service routine.

Really need urgent help.  Please do provide us the possibilities from AFE along with other questions you would like to ask. 

Regards

Vikram Jain