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BQ25618E: ITERM is never reach sometimes

Part Number: BQ25618E

Tool/software:

Hello,

I have a custom board with BQ25618E.

I have done several charging cycles with the battery and sometimes the ITERM current is never reached and the charger never finishes charging.

As you can see in the image below, the charger continues to supply 100 mA more or less.

What could be the root cause?

Thanks