Tool/software:
Hello Team,
We're currently facing some difficulties connecting our PTPS65931211RWERQ1 PMIC to the TPS6593/4x-socket EVM board using the Scalable PMIC GUI tool.
Recently, we've experienced the following problems:
Connection Failure: When we insert the PMIC IC into the socket and attempt to connect, the connection is not established.
Virtual COM Port Error: The Device Manager shows a "Virtual COM port error." A screenshot of this error is attached for your reference.
Scalable PMIC GUI Connection Attempt: The Scalable PMIC GUI attempts to establish a connection but fails.
To assist with troubleshooting, we've attached the following images:
*Screenshots of the error messages
*Images of the PMIC IC inserted in the socket
We would appreciate it if you could review these images and verify that the jumper and switch settings on the EVM board are configured correctly.
Thank you
Raj bhuvanesh