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Original question:

BQ34Z100-R2: Battery management Studio not compatible with device.

BQ78Z100: Device Not Compatible with Battery Management Studio

Darren Jenkins
Genius 12471 points
Part Number: BQ78Z100
Other Parts Discussed in Thread: BQ34Z100, , BQSTUDIO, EV2400

Tool/software:

Gauge team,

I get the same error as in the other post.  "The detected device is not compatible with this application."

I followed the instructions on the other e2e post. In fact the .bqz files in my installation of BQ Studio appear newer than what is available on the Product page on the web, since my version says:

1100_0_06-bq78z100.bqz and it's from 2021/12/22.

On the product page, I can only download version 0.05 from 2017.

Also, on the product page, it links to the files for bq34Z100.  This is confusing.

What should our customer do to work with BQStudio and bq78z100?

Thanks,
Darren