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BQ78350-R1A: Firmware question

Part Number: BQ78350-R1A
Other Parts Discussed in Thread: BQ78350-R1

Tool/software:

Hi team,

My customer is having question about the device as following. 

Is BQ78350-R1A a physical IC or just a firmware that I can use in BQ78350-R1 IC? There are R2 and R3 versions of the firmware and can be used on BQ78350-R1 IC.
The R1 version FW does not say it is R1A but the TRM in the same page is R1A. Can they use this for their B78350-R1 IC and effectively becomes called R1A version of if it is a physical IC, then they need to change the IC mounted on the PCB?
Could you please advise?
Thank you
Best regards,
Hung