BQ34Z100: Fuel Gauge inconsistency

Part Number: BQ34Z100

Tool/software:

Hey TI team,

I've got what I believe to be a fully calibrated BQ34Z100 on my current pack design but I'm seeing significant jumps in the SoC during charge / discharge (as shown in 0902-GAUGE-0049.csv).  I want to be able to use the fuel gauge as the source of truth for the status of my pack, but with the level of error that I'm seeing I'm finding I need to reset and recalibrate.  Is there's something wrong with my settings or is this expected?  I've attached the GG file for this gauge as well.  Thanks!

0902-GAUGE-0049.csvDVT2_Fuel_Gauge_settings.gg.csv