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BQ24610: Adapter insertion detection exception

Part Number: BQ24610

Tool/software:

When using battery power supply, the V15_IN voltage occurs because ACDRV cannot pull up to the VCC voltage value, resulting in Q509 and Q510 on-conduction. Among them, VSRN=12.5V, VCC=12.48V, ACDRV is controlled by internal control, according to the specification, ACDRV will be in two states of VCC and VCC-6V, but the actual output is an incorrect value of 11.3V, how to troubleshoot this problem, there are 6pcs of hundreds of boards, the IC can not be replaced to solve the problem