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TPS2490: Latch off issue

Part Number: TPS2490
Other Parts Discussed in Thread: TPS2491

Tool/software:

Hi team,

I met a TPS2490 issue and hope you could help to give some comments here.

After power up, PG, Gate and PROG pin all keep low.  from datasheet, TPS2490 seems latch off.

Design schematics is shown here:

Gate waveform when power up is shown here, left one is bad board and right one is good board.

PROG waveform when power up is shown here. left one is bad board and right one is good board.

VCC is 12V and EN is 3.3V.  Do you think TPS2490 is latched off here. Could you pls help to check if any other test we can do to figure out the reason why TPS2490 is latched off? Thanks!

Rayna