Tool/software:
Hi Experts,
We are receiving cases that the WEBENCH ALTIUM export is failing.
Would you please send me the ALTIUM file for this WEBENCH design webench.ti.com/.../SDP.cgi
Regards,
Josel
This thread has been locked.
If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.
Hi Josel Go ,
Please be informed that as we are approaching the year-end holiday season, many of our product experts are on vacation, which may result in delayed responses and potentially impact our turnaround time. We kindly request your understanding and patience as we work on this matter.
Also the design link you shared isn't correct. Kindly follow the steps to generate and share correct design link.
1.Click on three vertical dots in right hand corner of Webench design
2. Click on share design.
3. Using public link tab get the design link
4. Share the generated design link by copying it.
Thank you
Best Regards,
Sateesh A G
Hi Sateesh,
https://webench.ti.com/appinfo/webench/scripts/SDP.cgi?ID=8600590B1429B03E
Regards,
Josel
Hi Josel Go,
Thank you for sharing the correct design link.
Yes, we were able to replicate the issue. We are looking into the same.
We will keep you posted on further updates.
Thank you
Best Regards,
Sateesh A G
Hi Sateesh,
Thank you. We are looking forward to your positive update.
Regards,
Josel
Hi Josel Go,
We would like to inform you that, due to an ongoing infrastructure issue, exports are currently failing across all devices. The matter has been escalated to the concerned team, who are addressing it with the highest priority.
Additionally, as previously communicated, many of our product experts are currently on vacation. This may lead to delayed responses and could potentially impact our standard turnaround time.
We sincerely appreciate your understanding and patience as we work diligently to resolve this matter.
Thank you for your continued support.
Best Regards,
Sateesh A G
Hi Josel Go,
The export issue has been resolved.
Please feel free to create desired design on webench power design and go ahead with exports.
Thank you
Best Regards,
Sateesh A G