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LP8866EVM: GUI is not able to connect to hardware and always trying to connect to cloud agent

Part Number: LP8866EVM
Other Parts Discussed in Thread: USB2ANY, LP5860EVM

Tool/software:

Hi,

I'm trying to use the LP8866 GUI with the LP8866EVM (PSIL099-B).

I downloaded and installed the GUI from the product folder under:

LP8866EVM-GUI-SW — LP8866EVM GUI software

When opening the GUI with the EVM connected through USB2ANY and powered, the GUI is not showing hardware connected but always trying to connect or use the cloud agent.

Let me know how to fix this issue.

Thanks.