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TPS25751EVM: TPS25751EVM

Part Number: TPS25751EVM

Tool/software:

Hi, 

When I connect TPS25751EVM to the laptop, the driver does not show 'COM9 (Texas Instruments, Inc)' instead the window shows 'COM9 (Microsoft)' as below.

Below are the steps I done according to the user guide:

1) plug in 20V to J2 then connect USB-C cable to J4 on the TPS25751EVM

2) check that only one tab of the Application Customization Tool is running

3) click on REFRESH at the bottom left

May i know how to get the app to display 'COM9 (Texas Instruments, Inc)'?

Thank you,