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LM74910-Q1: Vout falling during Jump start waveform

Part Number: LM74910-Q1

Tool/software:

Hi,

Our customer found that Vout drops during the Jump Start test(14V to 19V), but they confirmed that OVP (setting 27V), OCP (measure CTMR) was not triggered.

What other possible reasons could cause Hgate to turn off(Vout drops)?

Ch1 : Vin, Ch2 : Hgate, CH3 : Vout