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problem with BQ24030

Other Parts Discussed in Thread: BQ24030, TPS63020

HI,

i have a problem with BQ24030. I design LI-PO battery charger based on the BQ24030. i also have the evaluation baord. when connecting the battery to the board it is not charging. also when connecting to the EVM it is not charging. CE,PSEL is high, ISET1=1K, DPPM=35.7K, TMR=30K. both STAT leds are off. when connecting AC 5V or USB input, output is 5V.

at the EVM when connecting the battery both STAT led are off.

what can be wrong?